Complaints against the Police Authority

As a public authority it's important that we are efficient and effective. If we don't get things right we would like the public to tell us. Equally, we are always appreciative of any complimentary comments when our staff have done something particularly well. When we get something wrong we will apologise and then try to put things right.

If you wish to make a complaint about

• the Authority itself, our policies or practice
• an individual member of the Authority
• a member of the Chief Executive's and Clerk's Office or Treasurer's staff

please contact Dorothy Gregson, Chief Executive & Clerk to the Authority.

If your complaint involves maladministration, and you are dissatisfied with our response to your complaint, you may be able to take the issue up with the Local Government Ombudsman for England and Wales.

If your complaint relates to the conduct of a member of the Authority, you should firstly raise your concerns in confidence to the Chief Executive of the Authority, who is also the Monitoring Officer. If you need guidance or are not satisfied with any response you receive, you may be able to complain to the Standards Board for England.

Complaints about senior police officers of the Cambridgeshire Constabulary

The Police Authority has a statutory duty to consider complaints about the Chief Constable, Deputy Chief Constable, and Assistant Chief Constable. Please contact Dorothy Gregson, Chief Executive & Clerk to the Authority.

If you are dissatisfied with the way we have dealt with your complaint about a senior police officer, you may wish to contact the national Indpendent Police Complaints Commission.